The following support topics are provided to assist you, our customers, with reaching out to IdentifyUS for answers concerning your pest problems. By engaging directly with IdentifyUS and by sending us specimens and images for identification, you are agreeing to our Disclaimer and Privacy Policies. We welcome your specimen submissions and looking forward to helping you.
Support Resources
ATTENTION - Notice of scheduled pause in services!
IdentifyUS will be closed from November 26th through December 18th for a seasonal break. Any samples arriving during this time will be held securely. They will not be accessible until we reopen, at which point we will then endeavor to evaluate samples promptly in the order they arrived. We appreciate your patience and understanding. Use the Contact Us form on this website if you have questions. Thank you.
